Support

Premium is a one-time purchase of $19.99 — no subscription, no renewal, ever. Pay once and own every Premium feature forever, including all future Premium features we add.

Yes. Apple handles all refunds through the App Store — request one directly through your purchase history within 14 days. No questions to us required, no support email needed.

Most content works offline once loaded — Today's Plan, Resorts, Guides, Bar Crawls, Hidden Mickey directions, Pin Trading and Park Trivia. Live wait times and the Crowd Calendar refreshes need a connection, but you'll still see the most recent cached values when you're offline.

Right now, Starlit Magic is Walt Disney World only — all four theme parks, plus the water parks, Disney Springs, and resort transportation. Disneyland is on our 2027 roadmap. We'll have more to share about how it works closer to the time.

Wait time data is sourced from trusted third-party providers that aggregate real-world data from inside the parks. We cross-reference multiple sources to improve reliability, but no app can guarantee 100% accuracy — actual park conditions vary. We always show when data was last updated so you know how fresh it is.

Not at all — the bar crawls are designed for adults and include non-alcoholic options throughout, so guests of any preference can enjoy them. All ten crawls call out mocktails, specialty drinks, and soft options at every stop.

No tracking. No selling your data. No third-party ad networks. Sign in with Apple keeps your identity yours — we never see your full Apple ID email unless you choose to share it. Location data (used by My Party) is shared only with your party members and never stored on our servers beyond the active session. Delete your account anytime from the app — one tap, no support email required.

Yes — every member needs the app installed and signed in to join. Once they download it (free), they tap "Join a Party" and enter your party code. Location sharing and group chat then work automatically for the whole group.